ALL valid returns are accepted within 7-days of purchase with a valid receipt.
Your item must not be used. It must be in the same condition that you received it and in the original packaging.
Bedding, food and treats cannot be returned for any reason; unless the item is unusable due to a shipping or manufacturing issue.
Clothing/collars/harnesses/bandanas; can be returned or exchanged due to size concerns within 7-days as long as the item is not broken, torn, solid, or damaged in any way.
OTC/ items can be returned if unopened/seal is not broken.
The return will be credited back in the same manner in which it was purchased. If a credit card was used, the same card will be credited back. If purchased with cash, then cash will be given.